Responsible Gaming
Our Commitment to Responsible Gaming
At DVT Montreal, we are committed to promoting responsible gaming practices. We believe that gambling should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. If you are struggling with problem gambling, help is available.
Age Verification
You must be at least 18 years of age or the legal gambling age in your province to use our services. DVT Montreal takes age verification seriously and reserves the right to request proof of age at any time. If you are under the legal gambling age, please do not access our platform.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please review the following checklist and seek help if you recognize any of these warning signs in yourself or someone you know:
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to recover money lost
- Spending more time or money gambling than intended
- Neglecting family, work, or other responsibilities due to gambling
- Hiding gambling activities or lying about the amount of money spent
- Feeling anxious, irritable, or restless when not gambling
- Borrowing money to gamble or pay gambling debts
- Failed attempts to cut back or stop gambling
- Gambling as a way to cope with stress, anxiety, or depression
- Experiencing relationship problems due to gambling
Self-Help Tools
DVT Montreal provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit in a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose before stopping play
- Reality Checks: Receive reminders during your gaming session about how long you have been playing and how much you have spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Account Pause: Take a break from gambling for a specified period
If you would like to use any of these tools, please contact our customer support team or access them through your account settings.
Support Organizations in Canada
If you or someone you know is struggling with problem gambling, the following organizations offer free, confidential support:
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Resources and information for problem gambling in Canada - Gamblers Anonymous Canada
A peer-support program similar to Alcoholics Anonymous, offering meetings across Canada - Provincial Problem Gambling Helplines:
- Ontario: 1-800-522-4700 (ConnexOntario)
- British Columbia: 1-888-795-6111 (Gambling Helpline BC)
- Alberta: 1-800-332-2742 (Alberta Gambling Research and Education)
- Quebec: 1-800-461-0140 (Jeu Aide et Référence)
International Support
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Take Action Today
If you recognize any warning signs of problem gambling in yourself or someone else, please seek help immediately. Problem gambling is a treatable condition, and support is available. Do not hesitate to contact one of the organizations listed above—they offer confidential, free support.
Remember: Gambling should be fun, not a financial solution. If gambling is no longer enjoyable or is causing harm, it's time to reach out for help.
Last Updated: 2026. For the most current information on responsible gaming resources in Canada, please visit www.responsiblegambling.org